Privacy Policy for The Pet Shop Hackney
Welcome to The Pet Shop Hackney! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Personal Information We Collect
When you visit our website, we automatically collect certain details about your device, including web browser data, IP address, time zone, and cookies. We also track the specific pages or products you view, referral sources, and interactions with our site. This data is referred to as “Device Information.”
We gather Device Information through technologies such as cookies, log files, web beacons, tags, and pixels.
When you make a purchase or attempt to purchase, we collect “Order Information,” including your name, billing address, shipping address, payment details, email address, and phone number.
“Personal Information” in this policy includes both Device Information and Order Information.
Minors
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children.
How We Use Your Personal Information
We use Order Information primarily to fulfill orders, including processing payments, arranging shipments, issuing invoices, sending order confirmations, and communicating with you. Additionally, we use this information to:
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with information or advertisements about our pet products based on your preferences
Device Information helps us identify and mitigate potential risks and fraud (especially through your IP address) and optimize our website by analyzing how customers browse and interact with it. This helps us improve our marketing and advertising efforts.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to assist in using your data as described above. For example, we may use Google Analytics to understand visitor behavior on our website. Learn more about Google’s use of your Personal Information here. You can opt out of Google Analytics here. You may also opt out of some targeted advertising services through the Digital Advertising Alliance’s opt-out page here.
We may also disclose your Personal Information to comply with laws and regulations, respond to valid requests for information, or protect our rights.
Your Rights
You have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us.
GDPR Compliance
We adhere to the General Data Protection Regulation (GDPR) concerning the collection, use, and retention of personal data from European Union (EU) individuals.
CCPA Compliance
We comply with the California Consumer Privacy Act (CCPA) regarding the rights and privacy of California residents.
Do Not Track
Our website does not alter its data collection practices in response to Do Not Track signals from your browser.
Data Retention
We will retain your Order Information for our records unless you request its deletion.
Changes
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or concerns, please contact us at support@tuincentrumde.com. We are dedicated to protecting your privacy and providing transparency regarding the use of your personal information when you interact with The Pet Shop Hackney.
CONTACT INFORMATION:
Hours: Monday – Saturday: 9:00 am – 6:00 pm
Trade name: The Pet Shop Hackney
Phone number: +44 20 3441 3830
Email: support@tuincentrumde.com
Physical address: 40-42 Amhurst Rd, London E8 1JN, United Kingdom