At The Pet Shop Hackney, we are deeply committed to protecting intellectual property rights and maintaining a fair and lawful platform. We adhere strictly to the Digital Millennium Copyright Act (DMCA) and other applicable laws to address any copyright infringement issues promptly and effectively.

Reporting Copyright Infringement

If you believe that your intellectual property rights have been infringed upon by content available on The Pet Shop Hackney, you can submit a DMCA report to us. Our Copyright Compliance Team will promptly investigate and take appropriate action, which may include removing the infringing material or restricting access to repeat offenders.

To file a report, please provide the following information:

1. Your Contact Details:
   
   • Full name
   • Email address
   • Telephone number (optional)
2. Description of the Infringed Work:
   
   • A detailed description of the copyrighted work you believe has been infringed, or a URL where it can be viewed (if applicable).
3. Identification of the Infringing Content:
   
   • Include the URL or specific location of the allegedly infringing material on our platform.
4. Statement of Good Faith:
   
   • A declaration that you believe, in good faith, that the use of the material is not authorized by the copyright owner, their agent, or the law.
5. Authority Confirmation:
   
   • A statement confirming that you are the copyright owner or an authorized agent acting on their behalf.
6. Signature:
   
   • A physical or electronic signature of the copyright owner or their authorized representative.

How to Submit Your DMCA Report

Please send your report via email to our designated Copyright Compliance Officer at:

• Email: [email protected]

Alternatively, you can use our contact form available on the Contact Us page.

Follow-Up and Actions

Upon receiving your report, we will:

1. Acknowledge receipt of your DMCA notice.
2. Review and verify the validity of the claim.
3. Take appropriate action, such as removing the content or restricting access.
4. Notify the user who posted the content about the claim and provide them with an opportunity to respond.

Counter-Notification Procedure

If you believe that your content was removed or disabled in error, you may submit a counter-notification to us. Please include:

1. Your contact information.
2. Identification of the removed content and its location before removal.
3. A statement under penalty of perjury that you have a good faith belief the content was removed due to a mistake or misidentification.
4. Your consent to the jurisdiction of UK courts and acceptance of service of process from the complaining party.

Send counter-notifications to [email protected].

Commitment to Creators

The Pet Shop Hackney is committed to respecting and upholding the rights of creators and copyright owners. We appreciate your cooperation in helping us maintain a compliant and fair platform for all users.

For any further questions or assistance, please contact us at:

Address: 40-42 Amhurst Rd, London, E8 1JN, United Kingdom.

Email: [email protected]

Phone: 020 3441 3830