PRIVACY POLICY
Welcome to The Pet Shop Hackney! We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and share your data when you use our services. By accessing our website, you agree to the practices detailed below.
Key Definitions
Account: Your personal registration to use our services.
Company: Trade name: The Pet Shop Hackney, referred to as “we,” “us,” or “our,” operating through Tuincentrumde.com.
Cookies: Small text files stored on your device to enhance your browsing experience.
Data Controller: The Pet Shop Hackney, responsible for determining how and why your data is processed.
Device: Any tool, such as a smartphone or computer, used to access our services.
Personal Data: Any information that identifies you as an individual.
Service: The website and platform provided by The Pet Shop Hackney.
Usage Data: Automatically collected data about your interaction with our website.
Data Collection and Usage
We collect the following types of data to provide and enhance our services:
Personal Data: Includes your name, email address, phone number, and delivery address.
Usage Data: Information such as IP address, browser type, time spent on pages, and navigation patterns.
Use of Cookies and Tracking Technologies
We use cookies and similar technologies to:
Manage user sessions.
Remember preferences and settings.
Analyze website performance and improve functionality.
Purpose of Data Usage
We utilize your data to:
Provide, maintain, and improve our services.
Communicate with you, including sending order confirmations and promotional materials.
Analyze website usage to identify trends and enhance user experience.
Resolve technical issues and ensure the security of our platform.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Data Transfer and Storage
Your data may be stored and processed outside of the UK, including on third-party servers. We ensure that appropriate safeguards are in place to protect your information.
Sharing Your Data
We may share your information in the following circumstances:
Service Providers: To facilitate services such as payments, delivery, or marketing.
Legal Compliance: When required by law or to protect our rights.
Data Security
We implement robust security measures to protect your data. However, no online platform can guarantee absolute security.
Third-Party Services
We engage with trusted third-party providers to assist with:
Analytics: Monitoring and improving website performance.
Payment Processing: Handling transactions securely without storing your payment details.
Email Communication: Sending newsletters and promotional materials with opt-out options.
GDPR Compliance
For users in the UK and EU, we adhere to the General Data Protection Regulation (GDPR). This includes:
Your right to access, correct, or delete your personal data.
The legal basis for data processing, including consent and contractual obligations.
Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
External Links
Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies.
Updates to This Policy
This Privacy Policy may be updated periodically. We will notify you of significant changes via email or by posting updates on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Address: 40-42 Amhurst Rd, London, E8 1JN, United Kingdom.
Email: [email protected]
Phone: 020 3441 3830
Thank you for trusting The Pet Shop Hackney. Your privacy and satisfaction are our top priorities.